mxtoolbox.com policies

updated 8/19/2009

STATEMENT OF PURPOSE

We operate this website with free public tools to assist email server administrators track down and diagnose problems on their email systems.  We also provide email hosting and security services to customers.  This policy applies to all services we offer.

My logs show SMTP connection attempts from you, why?

Although we have not had any major instances of abuse, we do ocasionally get comments from system administrators who find SMTP connections from MXToolBox.com in their logs. The signature of some of our tests, such as the diagnostic test, look similar to open relay scans that a spammer might perform. (In fact, that is the point of the test!)

If you would like us to put your server in our "exclude" list, we are happy to do that. Any user attempting to run a diagnostic on your server will then be informed that the owner of the system does not wish it to be tested. We actively look for signs of abuse of our systems, so for most system admins, this is not an issue; however, if you want us to exclude you, simply email abuse@mxtoolbox.com with your contact information, organization name, and the IP address of your mail server. 

Acceptable Use Policy

By your use of the MXToolBox.com service, you agree not to use our systems (servers, networks or software) to engage in any of the following activities: 

Email Spamming or Mailbombing: The transmitting of unsolicited Email to multiple recipients, sending large amounts of Email repeatedly to a person to harass or threaten, or any attempt to use MXToolbox.com servers as a mail drop for SPAM. 

Bulk emails: Sending mass emails to large numbers of recipients.

Denial of Service: Engaging in any activity that will interfere or attempt to interfere with the service of any other user, host or network on the Internet. 

Network Sabotage: Any use of MXToolBox.com services to interfere with the use of Internet resources. 

Forging Headers: Forging or misrepresenting any message header, in part or whole, of any electronic transmission, originating or passing through MXToolBox.com systems 

Unauthorized Access: Illegal or Unauthorized Access to Other Computers, Accounts, or Networks: Accessing, or attempting to access, any computer resource belonging to another party, or attempting to penetrate security measures of other systems, whether or not the intrusion results in corruption or loss of data. 

Inappropriate Content: Using the services to post, transmit, distribute or store material that, as reasonably determined by MXToolbox.com, is inappropriate, obscene, defamatory, libelous, threatening, abusive, hateful or excessively violent. 

Unlawful Acts: Any use of MXToolBox.com services to violate the law or in aid of any unlawful act. 

Other Activities: Engaging in activities, whether lawful or unlawful, that we determine to be harmful to our subscribers, operations, reputation, goodwill, or the Internet community at large.