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Mail not coming in from certail mail servers...PLEASE help!

Last post 09-05-2008, 6:55 PM by Anonymous. 2 replies.
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  •  09-04-2008, 8:58 AM 11138

    Mail not coming in from certail mail servers...PLEASE help!

    I have my mail server (Exchange) here in the office. It is multihomed (2 NICs). One internal IP and the other the exteral IP associated with mail.craigasmith.com (209.168.148.126)

    Outgoing mail does not seem to be a problem. MOST incoming mail works as well, but there are some outside mail servers that are just not getting mail into my server (Comcast is the one I can easily test as I have it at home, but others exist based on feedback from our clients).

    I've run the open relay test to see if that fails and it doesn't. I telneted and sent a message from home (comcast). The first try failed. The second try went through, but subsequet attempts from Outlook get returned with this:

    Reporting-MTA: dns; QMTA08.westchester.pa.mail.comcast.net [76.96.62.80]
    Received-From-MTA: dns; OMTA09.westchester.pa.mail.comcast.net [76.96.62.20]
    Arrival-Date: Thu, 04 Sep 2008 13:22:30 +0000
    Final-recipient: rfc822; bdc@craigasmith.com
    Action: failed
    Status: 5.1.1
    Diagnostic-Code: smtp;  550 5.7.1 Requested action not taken: message refused
    Last-attempt-Date: Thu, 04 Sep 2008 13:22:33 +0000

    here is the successful  telnet:

    220 craigasmith.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready a
    t  Thu, 4 Sep 2008 09:34:38 -0400
    helo comcast.net
    250 craigasmith.com Hello [76.108.240.128]
    mail from: <bcontento@comcast.net>
    250 2.1.0 bcontento@comcast.net....Sender OK
    rcpt to: <bdc@craigasmith.com>
    250 2.1.5 bdc@craigasmith.com
    data
    354 Start mail input; end with <CRLF>.<CRLF>
    subject: test message
    this is a test
    .
    250 2.6.0 <SERVER5axEqh2MJBeHg000009c8@craigasmith.com> Queued mail for delivery
    quit
    221 2.0.0 craigasmith.com Service closing transmission channel

    I'm stuck. any help is greatly appreciated!!

  •  09-05-2008, 5:34 PM 11164 in reply to 11138

    Re: Mail not coming in from certail mail servers...PLEASE help!

    Do you have Intelligent Message Filtering enabled in Exchange? If so, check your settings and see if it is set to reject messages that score above certain SCL. If it is set to reject, change it to archive so you can keep track of what messages are being rejected.

  •  09-05-2008, 6:55 PM 11168 in reply to 11164

    Re: Mail not coming in from certail mail servers...PLEASE help!

    I concur. If you do not have a firewall or other mail security appliance in place, then it is most likely the Exchange server attempting to defend itself. I would recommend some service like our own or a piece of hardware to shield the server from attack, as running a bare Exchange server will probably end up causing you grief after some period of time and growth.

    Peter
    MXToolBox

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